Shelby Broadband Router Configuration Help
Welcome to the router configuration page. If you choose to use a wireless router with our service, there are a few configuration options you should be aware of. Our network uses Dynamic Host Configuration Protocol, or DHCP. Most off the shelf routers are already set up for this type of configuration. Upon our purchase of Elkcreek Internet, we made some changes to the network that now require a change to your PC or router. This change takes the hassle out of having to call us every time your router or computer needs to be reset.
Please be aware that this is merely a guide. There are so many brands of routers out there and there are many models as well with different versions of firmware. The best way to find the information you need is to look in the user manual, on the manufacturer's website or by contacting the manufacturer directly.
If you do not have a router, and our service plugs straight into your computer, please click HERE to configure your Local Area Network connection for a DHCP lease.
Please take moment to figure out what brand router you have. There are also instructions if you do not have a router and need to make the changes to your PC. If your router is not listed, that is most likely because it is not one of the common brands out there and you might need to call us if you are unaware of how to do so. You might also have a special circumstance where your wireless installation was not a typical installation and we need to walk you through the steps to receive a DHCP lease.
The first thing we need to do is get your router's IP address. This will enable us to log into the router to make the changes we need.
Logging into your router -
You will need to be able to log into your router to configure it. To do this you need to know your router's IP address. To find this address, open a command prompt.
For Windows 98, 2000 and XP users-
-Click Start
Select Run
In the text box, type cmd (all lowercase)
Hit enter or OK.
For Windows Vista users-
Click Start
In the area right above the Start button, there is a search area, with "Start Search" in light gray text.
Type cmd in that search are and hit Enter
This will bring up a command prompt.
Type "ipconfig" in all lowercase and hit Enter, as seen below in a red circle without the quotes.
You are looking for the Default Gateway (as seen above in a red circle). Generally this will start with 192.168.x.x. If you changed these settings yourself, then they will appear different.
Once you have this number, open up your web browser (Internet Explorer, Mozilla Firefox, or any other web browser of your choice).
Type your Default Gateway in the address bar, starting with http://, i.e http://192.168.225.1.
This will bring you to your router's home page. More than likely your router will have a login requiring a username and a password. Please follow the links below based on the brand router you have. There are five listed brands, as these are the most common routers that we see today on our network. If your router is not listed, do not be alarmed. This just means that you are using a router that we don't commonly see. You are more than welcome to call Shelby Broadband for techinical support if your router is not any of the listed brands.
Please have the user manual for your router handy when you call if you are not really familiar with the router you have in your home.
D-Link http://www.dlink.com
These steps ARE NOT word for word from the manufacturer. The manufacturer may have their own way of changing these settings in the router.
For D-Link brand routers, there are varying usernames and passwords. You can try using admin or Admin as the username. Admin, admin, 1234, year2000 or a blank password are options for the the password box. This information is usually supplied with the router documentation.
Once you are in the router, it should bring you straight to the setup page. Your WAN settings should be the first thing you see, with the Internet Connection Type. This should be set to Dynamic. If it is not, then select Dynamic and click Save Settings.
Then click Next. This will make your router pull a DHCP lease from our equipment.
Netgear http://www.netgear.comThese steps ARE NOT word for word from the manufacturer. The manufacturer may have their own way of changing these settings in the router.
For Netgear brand routers, the username will likely be admin and the password will be password. This information is usually supplied on the botton of the router.
Once you are in the router, it should bring you straight to the setup page. If it doesn't, on the left side of the page click the Basic Settings link. The third section down the page is labeled Internet IP Settings. Select the Get Dynamically from ISP dot. The fourth selection down the page is labeled Domain Name Server (DNS) Address. Select the Get Automatically from ISP dot.
Then click Apply at the bottom. The router will take about 60 seconds to reboot. After it reboots, the router should have a DHCP lease from our equipment.
LinkSys http://www.linksysbycisco.comThese steps ARE NOT word for word from the manufacturer. The manufacturer may have their own way of changing these settings in the router.
For LinkSys brand routers, the username will likely be admin and the password will be admin. This information is usually supplied with the router documentation.
Once you are in the router, it should bring you straight to the setup page. The first tab at the top of the screen will say Setup. Under that tab, there will be a sub tab that says Basic Setup. There will be a drop down menut that allows you to change your Internet Connection Type. Slect Obtain and IP Automatically.
Then click Save Settings. This will make your router pull a DHCP lease from our equipment.
Belkin http://www.belkin.com
These steps ARE NOT word for word from the manufacturer. The manufacturer may have their own way of changing these settings in the router.
For Belkin brand routers, typically the username is admin with no password. You can try no username and no password as well. There should be documentation with the router in regards to the username and password.
The Internet/WAN tab is where you will set up your router to connect to our service. We provide your ISP settings to you through a DHCP lease. To configure the router with the settings that we are going to give you, click "Connection Type" on the left side of the screen.
Then click Next. This will make your router pull a DHCP lease from our equipment.
TRENDnet http://www.trendnet.comThis literature is taken directly from the TRENDnet website. There are a handful of wireless routers made by this manufacturer, but Wireless G and Wireless Super G that are the ones we see on our network the most. This tutorial was created using the User Manual for the Wireless G TEW-432BRP located here at the bottom of the page. For TRENDnet routers, the IP is generally 192.168.10.1. If this does not work, follow the tutorial above to get the correct address for the router. The default username and password is "admin". Upon logging into the router, there is a main screen it will bring you to. This is the LAN and DHCP Server. DO NOT modify anything in this window. On the left hand side of the screen, there is a menu under Main. Click the WAN link.
WAN
This screen enables users to set up the WLAN Router WAN connection, specify the IP address for the WAN (our connection to you), add DNS numbers and enter the MAC address. Under the Connection Type, select DHCP client or Fixed IP. This should already be set in your router. If any other Connection Type is set, please call our office as there is likely a special circumstance that we may need to account for. Under WAN IP, select the dot that is labeled as Obtain IP Automatically. With this setting selected, the router will pick up information provided by us (ShelbyBroadband). Click Apply.
This will get you TRENDnet router to pull a DHCP lease from our equipment.
PC Local Area Connection ConfigurationThis section, as stated above, is for customers that don't have a router in their home.
For customers using Windows 98, 2000 or XP-
On the bottom left of the screen, click Start. In the menu that pops up, select Control Panel, located on the right hand side of the menu. If you do not see a menu looking like this, no worries. Just go to the Settings menu and select Control Panel.
Welcome to your Control Panel. I am sure you have been here on more than one occassion to remove a program or perform some other task involving the configuration of your computer. You are looking for the Network Connections icon. If you don't see it, go to the top left side of the screen and hit the Switch to Classic view link.
Once you are in your Network Connections, there will be a section marked as LAN or High-Speed Internet. You should see a Local Area Connection. You may also see a 1394 Connection, or you Local Area Connection might have a number at the end of it. Don't worry about those. You are looking for the Local Area Connection that is connected. If you are unsure of which one you are currently using, you can unplug the cable from the back of the computer and see which one disconnects.
Right click on the Local Area Connection and select Properties.
In the Local Area Connection Properties, there is a white section labeled "This connection uses the following items:". There are check boxes next to each item. Leave those as they are and select the Internet Protocol (TCP/IP) item.Then hit the Properties button to the lower right of it.
This will open up the Internet Protocol (TCP/IP) settings. Both the IP and DNS servers should have the dot selected next to them that allow them to obtain the information automatically.
Once you have made sure that all the settings are as they should be, hit OK. Then hit OK on the Local Area Connection Properties. It will take it a minute to configure the settings. After that is complete, restart your computer.
For customers using Windows Vista-
On the bottom left of the screen, click Start. In the menu that pops up, select Control Panel, located on the right hand side of the menu. If you do not see a menu looking like this, no worries. Just go to the Settings menu and select Control Panel.
Welcome to your Control Panel. I am sure you have been here on more than one occassion to remove a program or perform some other task involving the configuration of your computer. You are looking for the Network and Sharing Center icon. If you don't see it, go to the top left side of the screen and hit the Switch to Classic view link.
Once you are in your Network and Sharing Center, there will be a section to the left with different links. Click the Manage Network Connections link.
A window will pop up with you Network Connections.Once you are in your Network Connections, there will be a section marked as LAN or High-Speed Internet. You should see a Local Area Connection. You may also see a 1394 Connection, or you Local Area Connection might have a number at the end of it. Don't worry about those. You are looking for the Local Area Connection that is connected. If you are unsure of which one you are currently using, you can unplug the cable from the back of the computer and see which one disconnects.
Right click on the Local Area Connection and select Properties. In the white are labeled "This connection uses the following items:" select Internet Protocol Version 4 (TCP/IP) and hit Properties. Be sure not to uncheck any of the items in the white box.
This will open up the Internet Protocol (TCP/IP) settings. Both the IP and DNS servers should have the dot selected next to them that allow them to obtain the information automatically.
Once you have made sure that all the settings are as they should be, hit OK. Then hit OK on the Local Area Connection Properties. It will take it a minute to configure the settings. After that is complete, restart your computer
